General Sales Conditions

In accordance with current legislation, the right of withdrawal does not apply to contracts for the supply of the following products: For all products, the Customer has a period of fourteen (14) days from receipt of the product to exercise his right of withdrawal from Lucky Records, without having to justify reasons or pay a penalty, at the end of exchange (subject to availability) or refund. If this period expires on a Saturday, Sunday or a public holiday, it is extended until the next working day. Goods unsealed by the Customer after delivery cannot be returned. The right of withdrawal can be exercised on plain paper (see appendix 1 of these GTC). In the event of transmission online, via the website, of this form, an acknowledgment of receipt on a durable medium will be immediately communicated to the Customer by Lucky Records. The products must be returned to Lucky Records within fourteen (14) days following notification of the Customer's decision to withdraw, accompanied by the purchase invoice in their original packaging and in perfect condition allowing their re-marketing to the new condition. Damaged, soiled or incomplete products will not be taken back. Returns should be sent to the following address: Lucky Records 66 rue de la Verrerie 75004 Paris If the right of withdrawal is exercised within the aforementioned period, only the price of the product (s) purchased and the delivery costs will be reimbursed, the return costs remaining the responsibility of the Customer. The exchange (subject to availability) or refund will be made within fourteen (14) days of receipt, by Lucky Records, of the products returned by the Customer under the conditions of this article. Pursuant to Article L 121-16-1 III of the Consumer Code, this right of withdrawal only applies to a professional if the object of his order does not fall within the scope of his main activity and that it does not employ more than 5 employees.

 

Please complete and return this form only if you wish to exercise your right of withdrawal, to the attention of Lucky Records by this withdrawal form or by post to the following address: Lucky Records 66 rue de la Verrerie 75004 Paris I hereby notify you of my withdrawal from the contract for the sale of the following product (s):… ordered on ... client name : … Customer's address: ... signature of the Client (only if this form is sent in paper format) dated